Orders & Specifications
You acknowledge that all orders which we receive will be subject to these conditions. You are responsible for ensuring the fullness and accuracy of any order. We shall not be responsible for duplication of any order: you must state clearly if any communication to us is merely a confirmation of a previous order rather than being a new order.
We will notify you if the goods ordered are not available and unless you cancel the order we will hold it until the stock becomes available.
Price & Payment
Published prices are correct at the time of printing and will not be changed without prior notice.
In addition to the price you will pay:
any Import duties and the cost of postage and insurance. (for orders outside EU only)
No credit accounts are available.
Delivery & Risk
We do our best to despatch orders on the same or the next day but cannot guarantee to do so.
Returned goods will be accepted, only if authorisation has been given previously. We may repair, replace or refund the price paid for the returned goods at our discretion but we shall have no further liability to you. Risk in returned goods shall not pass until they are received in our premises and you will be responsible for providing evidence of receipt if requested by us to do so and for all transport and other costs.
Customers must notify us of a damaged parcel/product or short delivery within 3 working days of receipt.
All returns must be returned within 7 days of the return authorisation being granted.
Prices quoted on the website include VAT at 20%. Orders will be dispatched without VAT outside EU. Orders within the EU can only be supplied without VAT on receipt of a valid VAT registration number.
If you are in any way dissatisfied please contact us by email and we will do our best to resolve the issue.